Payment Information: Payment must be made in U.S. Funds only! Acceptable methods of payment are cash, check, money orders, Visa, MasterCard & Discover. We DO NOT accept PayPal or any other form of on-line payment, nor do we accept American Express. Payment must be made on the day of the sale unless prior arrangements have been made. All internet purchases must be paid for by credit card within 3 business days from the date of the purchase or billing date unless prior arrangements have been made before sale, NO EXCEPTIONS! This information can be provided post-sale through the secure link on our website www.knottypineantiques.com (homepage link "finalize online purchase" - "online purchase completion form") or by phone at 603-352-2313 or 1-800-352-5251 Monday - Friday 9 AM - 5 PM EST. All oriental rug buyers must be pre-approved directly with the auction house prior to the auction in order to bid on oriental rugs. All in-house bids, absentee bids & phone bids must be paid for within 14 days from the date of sale. Any unpaid invoices after this time (including the appropriate buyer's premium) will be charged to the credit card on file that has been given as security of deposit for bidding. The purchaser will be responsible for the purchase price, applicable buyer's premium & any & all fees incurred in the collection of purchases. Knotty Pine reserves the right to hold objects at their premises until checks have cleared. A $25.00 fee will be charged for all returned checks. If a check is returned a second time, an additional $25.00 fee will be charged. All collections of monies by Knotty Pine will be filed in the State of New Hampshire in the court of Cheshire County as well as any state & other courts necessary for collection. If the purchaser breaches any of its obligations to pay in full the purchase price of all item(s) for which he/she was the highest successful bidder, Knotty Pine may exercise all of its rights & remedies under the law including but without limitation to:
A. Cancelling the sale & applying any payment(s) made by the purchaser to the damage caused by the purchaser's breach and/or
B. Offering at public auction without reserve any lot for which the purchaser has failed to pay in full the purchase price, holding the purchaser liable for any deficiency, plus all costs of sale & collection of monies
Shipping : All shipping is provided as a courtesy to our clients, using a local independent shipper. Knotty Pine can arrange delivery of purchases to a local independent shipper used by Knotty Pine at no additional cost to the purchaser upon full payment. The shipper used by Knotty Pine is The Shipping Shack, located in Keene NH & can be reached by phone at 603-352-4249. Please allow 2-4 weeks for shipping upon full receipt of payment. All payments for shipping will be billed directly through Knotty Pine's shipping agent "The Shipping Shack" with payment made by credit card only (NO EXCEPTIONS!). Purchaser is responsible for any & all costs of shipping (i.e. labor, materials, insurance, actual shipping costs, etc.). All insurance on shipped items is through the shipper/carrier. Knotty Pine is not responsible for any damages, loss, delays in shipping, etc. once delivered or received by the shipper. All claims must be made to the shipper or carrier used for shipping. Knotty Pine will assist in placing a claim but assumes no responsibility for payment or denial of payment of claims. Any preference of shipper/carrier should be stated at the time of payment, along with any other special shipping instructions and/or requests by the purchaser. Shipping is handled in the order in which payment is received (first paid, first out basis). To expedite & speed up the shipping process, the purchaser may opt to make his/her own shipping arrangements. Items can be picked up at Knotty Pine Monday through Friday 9 AM-5 PM EDT (excluding major holidays). Purchaser again is responsible for any & all shipping costs that may be incurred through the purchaser's arrangements & Knotty Pine assumes no responsibility for said items.
Buyer's Premium: A 18% Buyer's Premium will be added to the hammer price of each item or lot (3% discount for cash or check). For on-line bidding, a 18% buyers premium will be added to the hammer price of each item or lot and 3% online transaction fee.
Condtion information: The catalog listing is solely a guide & order of sale. Any reports of condition are strictly an opinion & given as a courtesy to potential client(s). These reports should not be treated as statements of fact & should not be deemed as a written or expressed guarantee of any sort. All lots are sold as is, where is & with all faults. Knotty Pine nor its consignor(s) guarantee any condition, genuineness, provenance or authenticity of any lot. Reports given by phone or internet are strictly an opinion of Knotty Pine and/or its employees & should not be treated as a guarantee of any sort (either written or expressed). All lots should be viewed by potential bidders in order to determine his/her own opinion of condition, genuineness, provenance, authenticity & level of interest in said lot(s). All weights & measurements provided are approximate. All lots have a limited 30 day guarantee as to condition, genuineness, provenance & authenticity from the date of sale, regardless as to when an item is paid in full, delivered or picked up. Any & all guarantees are voided on the 31st day after the date of the sale & no returns and/or refunds (either partial or full) will be accepted of given for any reason. Issues arising as to condition, genuineness, provenance & authenticity must be brought to Knotty Pine's attention by the purchaser within 30 days from the date of the sale either verbally or in writing. Knotty Pine will then require the following for any & all returns or refunds:
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A. Two (2) written statements from nationally known experts that are deemed acceptable by Knotty Pine at the purchaser's expense,
B. Item must be returned to Knotty Pine in the same condition as when it was sold by Knotty Pine, and
C. Knotty Pine or the consignor may then acquire a statement of opinion by a third expert at Knotty Pine or the consignor's expense
Knotty Pine nor its consignor(s) will be held responsible for any lot(s) or item(s) as to its condition, genuineness, provenance or authenticity after 30 days from the date of the sale & all sales will be final. Knotty Pine will not be held responsible for any errors or omissions.