Payment Information: Payments are accepted by Cash, Check, Money Order, Visa, MasterCard, Discover, AMEX Bank Wire Transfer and Paypal. The maximum payment by credit card or Paypal is $10,000 for any one auction and any balance over that amount will need to be made by bank wire transfer, Money order or Check. The full purchase price plus all applicable taxes and fees is expected before removal or shipping of any of the items.
Shipping Information: Unlike most auction companies, we provide seamless shipping services with one convenient invoice and take care of all of the shipping arrangements. We do this to make the auction buying experience more pleasurable and satisfying for our valued customers.
SMALL ITEMS: We do our own packaging and use USPS, UPS, FEDEX or Pakmail to ship. We encourage customers to email or call us for shipping estimates prior to the day of the auction. After you are the successful bidder we will send you an invoice which will include your shipping charges. For your protection, full insurance is required and will be included in your charges. We strive to provide you with a professional job at a reasonable price. When your item is shipped you will be furnished with online tracking information for your package.
OVERSIZE ITEMS OR SPECIAL PACKAGING: To streamline the process for our customers, we will contact the shippers after the auction, add the shipping charges to your invoice and bill you for the entire balance due. You will then pay Antique Helper and we will arrange for pickup and delivery of your auction items with the preferred shipper below.
You can contact the shipper below for a pre-auction estimate on large items:
Pakmail: Phone: 317-841-0056 or by email: firstname.lastname@example.org
Buyer's Premium: A buyer's premium of 20% will be added to all lots.
Condition Statement: Most items in our auction are estate consigned. All items should be considered "as-is". We make every effort to accurately describe each lot using complete descriptions and detailed photographs. You may email or call us with any questions prior to bidding. Any concerns regarding lots not being as described, must be brought to our attention within 48 hours of your receipt of the item. All sizes, weights and ages of lots are approximate. We encourage you to visit and inspect all lots during preview and/or carefully examine all additional images provided with the online catalog and ask for more information, when needed. It is your responsibility to know what you are bidding on prior to placing any bids. Please note that any lot listed with "attributed" or "style" cannot be guaranteed to be the work of the noted artist or period.
Indiana Sales Tax: Indiana residents pay 7% sales tax on all purchases unless you have a retail sales certificate issued by the State of Indiana. We need the number on file at the time pf payment to exempt you from sales tax. Any questions please contact us.
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