Payment: P1) All winning bidders will receive an invoice after the auction emailed to the address used to register. Payment should be made using the link received in the invoice. If you do not pay within four (4) days of the invoice we will charge your card on file used for registration.
P2) By agreeing to our terms and conditions you agree to allow us to charge your card if you are the winner.
P3) We do not receive any credit card information from your registration. You must provide a credit card to process your shipping. Your card will be charged for shipping at the best rate.
P4) Ultimately, it is the responsibility of the winning bidder to contact the office for payment processing. We do not accept money orders.
P5) If you are a local winning bidder, you may pay with a personal or cashier's check. You may also pick up your items or have them shipped. If you are a TN resident, please contact the office if you would like your item(s) shipped.
P6) We accept all major credit cards and PayPal.
P7) INTERNATIONAL BIDDERS: We accept PayPal for international bidders. JD's Auctions will send an email to the email address provided during registration with payment instructions. Please ensure your email address is correct on your registration information for proper processing.
Online bidders have no more than four (4) days from the date the invoices are emailed to successfully pay for their items. If we do not receive payment, the items will either be returned to the consignor or returned to auction. Once nonpayment has been identified, an Unpaid Item strike (UPI) will be assigned to your account. Multiple UPIs may permanently ban you from bidding at any other auction gallery on AuctionZip/Invaluable. If you are an eBay bidder, you will be assessed a nonpayment strike against your eBay account. Multiple strikes against your eBay account may constitute eBay shutting your account down.
P9) eBay or verbal/written "cancellations"
JD's does not recognize or accept cancellations for any item won at auction. If the winning bidder decides to "cancel" an item it will be treated as a nonpayment (see P8). If a winning bidder decides to "cancel" an item after it has been paid for, there will be no refunds, no exceptions.
P10) Personal Information
It is vital that your personal information (name, address, phone number, and email) are correct. We ship and contact using that information and if it not correct, delays will occur. JD's Auctions is not responsible for correcting your information and is not responsible for any delays or incorrect delivery of items due to incorrect personal information. Please contact the office if you would like to verify your information: 865-264-4641.
Shipping Terms: S1) Buyer to pay all shipping charges. Shipping will be added to the total cost of the item(s) (hammer price + buyer's premium + sales tax (if you are in-state). Our third-party shippers do not invoice but contact you directly via phone or email for payment processing. Please contact them directly with any shipping questions, claims, or quotes. We use The Mail Center ETC for most of the in-house auctions. Online only estate auctions are handled by UPS Pack and Ship. If you are unsure where your item may have been sent for shippingl, please contact the office @ 865-264-4641.
The Mail Center ETC
Teresa or Ashley
UPS Pack and Ship
Nathan or Damen
865-584-0081, option 8
S2) Large, extremely fragile, freight shipping
All exceptionally large or irregularly shaped items will be packaged through UPS Packing and shipped via UPS. Furniture, large signs, or extra large pieces may require freight (anything over 110lbs packaged). We have shipped using two companies: Rancho Buck out of Atlanta, GA, and UShip.com. If freight or third party shipping is needed, it is the responsibility of the buyer to coordinate and pay for all shipping. Please contact us prior to bidding with any shipping questions.
S3) In-house shipping
We no longer provide in-house shipping.
S4) Non-Payment of Shipping
If the buyer refuses or does not wish to pay for shipping or will not pick up the winning items, JD's Auctions will not refund the purchase for any reason. The buyer can then become a consignor and consign the item(s) with JD's Auctions. A contract will be sent via email for the buyer to review and sign. The contract must be scanned and emailed back to us or mailed. The buyer has five (5) days to return the signed contract. When the contract is received, JD's Auction will lot the item in an auction or try and straight sale it. If the contract is NOT received within five (5) days, the items will be deemed abandoned and become the sole property of JD's Auctions.
S5) INTERNATIONAL BUYERS
You are responsible for any and all customs fees in addition to USPS International First Class or USPS International Priority Mail. Depending on the item, UPS International may be used to ship your winning item(s)
All firearms purchased at auction by a non-Tennessee resident must have that firearm(s) shipped to an FFL holder. It is the buyer's responsibility to pay for all shipping, background check, and transfer fees. Please contact the office (865-264-4641) and provide the contact information for your preferred FFL. All handguns will be shipped UPS. Long guns may be shipped USPS or UPS, depending on lowest cost or buyer's preference.
S7) Shipping process and time
We first process payments and then flag items for shipping. Our shippers pick up on Tuesdays and Thursdays. Only paid for items will get picked up during those days. Our shippers will contact you directly for shipping payment. Shipping processing can take anywhere from four-10 business days due to the high volume of internet bidders so please plan accordingly and your patience is greatly appreciated. If you need your package faster, please let us know via phone call and we will expedite your item(s).
State Taxes: All Tennessee residents must pay sales tax unless a Tennessee Sales and Use Exemption is on file with JD's Auctions prior to paying for your items. If you are from out of state and have a state sales tax exemption form and travel to our Gallery to pick up, please bring a copy of your exemption form. If you do not provide an exemption form on file and you pick up in Tennessee, you will have to pay Tennessee State sales tax. Please contact our office with any questions, 865-264-4641, M-F 10am-5pm EST.
View full terms and conditions
To submit your signed Tax Exemption form, email us at firstname.lastname@example.org, subject line: Tax Exemption.