Shipping Terms: We are open all day on the Thursday following an auction for payment and collection and request that all lots are collected within two weeks following an auction. This is especially important for furniture purchases and we reserve the right to charge for storage of uncollected furniture lots at the rate of £5 per day after this two week threshold.
If you need your purchase sent to you, we can send goods within the UK - please contact us for a quote.
We do not offer an international shipping service and instead recommend Mail Boxes Etc, who have a branch local to us in Canterbury - email firstname.lastname@example.org/tel 01227 464161.
Payment: We respectfully request that all successful buyers pay for their purchases promptly and certainly within two weeks following an auction.
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Payment for purchases can be made in cash, by credit or debit card, by bank transfer or by cheque drawn on a British bank. No lots will be handed over until payment is made in full.
We cannot accept card payments in excess of £1000 over the phone, and instead ask that a bank transfer be made.
Prospective purchasers not well known to us must supply us at least four days prior to the auction with the address of their bank, their account number, and an indication of the likely total amount of their purchases. Cheques drawn on foreign banks may be subject to a surcharge and delay in clearance.
Payment can be made by Visa, Access, Mastercard and Eurocard, but this will be subject to an additional charge of 2% of the total amount to cover the cost of the transaction. No lots may be transferred to another party and all lots will be invoiced to the person bidding, unless by prior agreement with the Auctioneer.
NEW PAYMENT TERMS FROM APRIL 2012 Due to the recent bout of fraudulent bidding in our sales, we have been forced to impose a new policy regarding payment for purchases of silver, jewellery, watch, coins and other high value items. We will now only accept payment for these items by bank transfer or by card payments or cash payments in person. With the exception of regular buyers known to us, we will no longer accept payment by card over the telephone or by cheque. This policy applies regardless of the invoice total. Thank you for your understanding.