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Terms of Sale
When you bid on any item, you are entering into a binding contract. Bidder acknowledges and understands that this service may or may not function correctly the day of the auction. All property is sold 'AS IS', and ALL SALES ARE FINAL. There are absolutely no refunds, exchanges and returns on ANY items.
Donley Auctions may attempt to describe the merchandise in advertising, on the Internet and at the auction but makes no representations. In no event shall Donley Auctions be held responsible for having made or implied any warranty of merchantability or fitness for a particular purpose. The bidder shall be the sole judge of value, condition, age, genuineness, value or any other determinative factor.
Bidders who bid off site and are not present at the live auction or preview understand and acknowledge that they may not be able to inspect an item as well as if they examined it in person. It is the Bidder's responsibility to determine condition, age, genuineness, value or any other factor by way of their own knowledge, pictures, description, and emailing Donley Auctions with questions at [email protected] They will be happy to describe each item in detail and any pertinent information regarding the item.
Donley Auctions will not be responsible for any errors or omissions in the description of the merchandise unless it is a material and intentional misrepresentation of the item itself. Bidder agrees that everything is sold as is and that they may not return any item they purchase.
Under no circumstances shall Bidder have any kind of claim against Donley Auctions or anyone else if the Internet service fails to work correctly before or during the live or timed auction. Donley Auctions will not be responsible for any missed bids from any source. Internet bidders who desire to make certain their bid is acknowledged should use the absentee bid feature and leave their maximum bid 24 hours before the auction begins. Donley Auctions reserves the right to withdraw or re-catalog items in this auction.
Email us at [email protected] and we will be happy to provide any information to make your final judgment BEFORE bidding.
We work very hard for the consignor as well as the buyer. The auction moves fast between the auctioneer, the on site bids, and the live internet bids. Because of this, one little delay, or what we call 'hiccup' in the internet connection, can cause an online bid to be missed. We apologize if this happens, but it is sometimes inevitable. Please be aware of this when attending an online auction.
Due to the element of Third Party Auctions and the reliability/unreliability of technical issues, we reserve the right to end an auction early or extend an auction as we see fit. We value our customers, both buyers and sellers, and try very hard to ensure an exciting, smooth, successful auction! We are happy and willing to work with you under any circumstances.
Payment must be made in full by the end of the auction. Internet bidders will be charged a 26% Buyers Premium and 7% IL State Sales tax for IL residents only.
All payments are due at the end of the auction. For your convenience, we are now enrolled in online payment processing with AuctionZip/Invaluable. An invoice will be sent to your email address after the auction. Please submit payment immediately upon receiving the invoice. Payments NOT received within four days of auction will automatically be charged on the card provided.
Please call or email us with any other payment questions. 815.923.7000
Shipping and Pickup Terms: Donley Auctions will provide shipping for smaller items that can ship through USPS, FedEx or UPS. Please allow 2-3 weeks after the item is paid for to be properly packed. You will be emailed an invoice for the cost for shipping and handling within this time frame. Your item will ship once the shipping and handling fee is paid in full and a tracking number will be sent.
Oversized items will require 3rd party transport services. Donley Auctions does not have its own in-house transport or crating services. Upon request, a list of transporters and/or crating companies or will be provided or you may use your own preferred transporter.
Pickup: Donley Auctions will automatically pack all items unless notified at the time of payment that items will be picked up at the auction house. Arrangements for pick up must be made within 14 business days. Any items left over this period, will incur a storage charge of $20 per day unless prior arrangements have been made. After 30 days items that have not been picked up will be considered abandoned and sold to recover expenses.
International Shipping: Donley Auctions will ship items internationally IF the items are small enough to ship through UPS or FedEx. No item can ship internationally through USPS or FedEx if it sold for over $2,499 (Item value). Items exceeding the value of $2,499 will be required to ship internationally through a broker. Donley Auctions does not have an in-house broker. Please make your own arrangements with a broker if the item value exceeds $2,499. Items too large to ship internationally via USPS or FedEX will require a transport company and/or crating. Donley Auctions does not have its own in-house transport or crating services. They can provide a list of transporters and/or crating companies upon request, or you may use your preferred transporter.
Buyer's Premium is 26% includes:
18% to auction house
5% to online bidding service (AuctionZip/Invaluable)
3% for credit card charges
7% Illinois State Sales Tax (applies to IL residents)