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The Agent: High Road Auctions Ltd., hereinafter referred to as the 'Agent', is a general auctioneering practitioner acting as a sales agent for the 'Vendor' who is the owner of the items being entered into the auction. The Agent reserves the right to seek external advice to research and authenticate items when necessary.
The Vendor: The Vendor warrants that he or she is the rightful owner of the items listed on the Auction Authorisation and Receipt Form and that he or she has the authority to appoint the Agent to sell such items on his or her behalf.
Agent's Role: The Agent is acting as a sales agent for the Vendor and is not responsible for any of the Vendor's debts or defaults or for defects in the items sold. The contract for the sale of each item is made between the Vendor and the successful bidder at auction, hereinafter referred to as the 'Buyer'.
Auction Lots: It is common practice for low value items to be grouped together to form a 'Lot'. The contents of each Lot are described in the Auction Authorisation and Receipt Form which is assumed annexed to this document. Notwithstanding the content of the Lot(s) described on this form, the Agent reserves the right to regroup items into different Lots providing the total high and low estimates remain the same.
Descriptions: The Vendor assigns full responsibility for preparing the catalogue description to the Agent and accepts that descriptions may vary from those contained in the Auction Authorisation and Receipt Form.
Catalogue Illustrations: All lots are illustrated free of charge online at www.highroadauctions.co.uk. Any illustration beyond the online catalogue is by separate negotiation.
Estimates: Estimates are based on the Agent's experience and research and they are no guarantee of the hammer price.
Reserve: The Vendor has the right to set a minimum selling price against any lot with a low estimate exceeding £50. This minimum selling price is known as a Reserve. The Reserve cannot exceed the lowest estimate. Vendors must advise the Agent of any Reserve before signing the Auction Authorisation and Receipt Form. Lots offered without Reserve will be sold to the highest bidder during the sale irrespective of the agreed estimates. Changes to agreed reserves or estimates will attract an administration charge of £30.
Vendor's Commission: The Vendor agrees to pay 15% (+ VAT at the prevailing rate) of the hammer price to the Agent (subject to a minimum charge of £5 + VAT per lot) unless otherwise agreed in writing.
Lot Fee: A lot fee of £5 (+ VAT) for items entered into auction will be charged each time a lot goes under the hammer, whether sold or unsold.
Warranty: The Agent covers lots against fire and water damage. Theft and accidental damage must be covered by the Vendor at a rate of 1% + VAT of the reserve. If the Vendor wishes to have a higher level of cover, then this must be agreed in writing with the Agent.
Safety Regulations: The selling of electrical goods and soft furnishings are subject to strict controls. When such items are consigned to the auction the Vendor remains liable for their legal compliance. Goods that have not been certified by a qualified electrician or tested and labeled in accordance with the statutory requirements will be excluded from the auction or disabled and sold 'as found'.
Bidding: The Agent is authorised to accept physical, absentee, telephone and internet bids on behalf of the Vendor. The Agent may also bid on behalf of the Vendor up to and including any Reserve. The Agent is authorised to accept lower bids against the Reserve providing the offer is within 10% of the agreed minimum. The Vendor or any other representative of the Vendor other than the Agent is strictly prohibited against placing bids against his or her own items.
Unsold Items: Unsold lots will have any reserves automatically reduced by at least 25% for the second sale and without reserve thereafter, unless arrangements are made with the auctioneers. If the Lots remain unsold, they must be collected at the Vendor's expense. Commission, lotting fee and insurance will still be charged.
Vendor Payments: Subject to receiving payment from the Buyer, the net proceeds (the hammer price less the Vendor's Commission and any other charges) will be released within 15 days of the auction. Cheques and electronic fund transfers will be made payable to the Vendor unless the Agent has been instructed otherwise. The Agent shall not be liable for payment to the Vendor until they themselves have received full payment from the Buyer.
Storage: Pre-auction storage will be provided by the Agent free of charge. Unsold Lots not being reoffered for sale must be collected within 10 days of the auction. Each Lot held by the Agent for more than 10 days will attract a storage fee of £2 for small items and £10 for large furniture items per day. Lots not collected after three months will be sold to recover costs.
Advertising: The Agent will not charge for advertising unless agreed with the Vendor.
Copyright: Regardless of the outcome of the sale, the copyright for any photographs, illustrations or text used within the auction catalogue or in connection with the Agent's business remain the property of the Agent and cannot be reproduced without written consent.
General: These terms and conditions will be governed by English law. Taxes and duties will be charged as necessary and VAT will be charged as applicable on all commissions, premiums and auction related expenses.
TERMS AND CONDITIONS FOR BUYING AT AUCTION
The Agent: High Road Auctions Ltd, hereinafter referred to as the 'Agent', is a general auctioneering practitioner who is acting as an authorised sales agent for the owners of items being offered for sale at the auction.
The Catalogue: The Agent has prepared a catalogue to help prospective bidders to identify and examine the items for sale. A copy of the catalogue can be viewed online at www.highroadauctions.co.uk or purchased at the saleroom 30-34 Chiswick High Road, London, W4 1TE. Prospective buyers have the opportunity to inspect the items offered at the saleroom during the viewing days in advance of the auction.
Descriptions & Estimates: The descriptions provided in the catalogue and opinions expressed by the Agent before, during or after the sale are based on information provided by the Vendor and the Agent's own research. While the Agent attempts to provide accurate descriptions of each item there is no guarantee of any expressed or implied attribution and prospective bidders should seek expert advice when necessary.
Condition: It is the responsibility of the Buyer to ensure that he or she has fully inspected the items on offer before submitting a bid. For prospective Buyers who are unable to inspect the items, the Agent offers a condition report service. Although the Agent attempts to check every item for defects, the condition report service is no substitute for physical inspection and the Agent accepts no responsibility for undisclosed damage or imperfections in the items on offer.
Safety Regulations: Electrical goods and soft furnishings are sold as 'antiques' and it is the responsibility of the Buyer to ensure they are checked and certified before use.
Registration: All bidders are required to register before they can participate in the auction. Registration forms are available at the reception desk. Registered bidders will be allocated a unique number to protect their identity. Unregistered attendees cannot take part in the bidding process.
Live Bidding: Registered attendees will be entitled to bid on any item offered for sale in the auction. The auctioneer will present each lot in sequence and, where possible, the item(s) for sale will be displayed to the audience on a video screen. The audience (including any telephone bidders) will be invited to bid at levels and increments suggested by the auctioneer until the hammer falls. Bidding intentions must be made clear to the auctioneer, verbally if necessary, and the bidder's registration number must be provided on request.
Absentee Bidding: For those who are unable to attend the auction in person or by telephone the Agent offers a absentee bidding facility. Absentee bids can be lodged with the Agent up to 2 hours in advance of the scheduled auction start time. Absentee bids can be entered on the Agent's website, submitted by telephone or hand delivered to the Agent at the viewing session. Prospective buyers who leave commission bids are authorising the Agent to bid on their behalf up to their stated maximum. The Agent will obtain the goods for the lowest possible price, subject to competing bids and reserves.
Reserves: Some of the lots in the auction will be subject to a Reserve. The Reserve is the minimum price that the Vendor will accept for the Lot. The auctioneer is unable to sell item(s) at a lower price than the Reserve. If a Lot fails to meet the Reserve the auctioneer will indicate this by announcing that there has been 'No Sale' before the hammer falls.
Buyer's Premium: All sold lots attract a buyer's premium of 20% + VAT. This premium will be added to the hammer price and it will be included on any invoice. There is no charge for credit or debit cards.
Payment: The Agent accepts three methods of payment - cash, debit card and credit card. Payment must be made on the day of the auction or within two days thereafter.
Collection: All lots can be paid for and cleared during or after the sale. Lots cannot be cleared until payment has been made in full. Lots not cleared within three days of the sale date will be subject to a charge of £10 per lot per day storage. After three days lot will be moved to our offsite warehouse and arrangements must be made for collection. We cannot guarantee to hold the items onsite unless otherwise agreed.
High Road Auctions Ltd gift vouchers are available in denominations of £10, £20 and £50. They can be ordered in-store or online. They can only be spent at High Road Auctions, Chiswick, London, W4 1TE. They can be used to purchase any items in any of our weekly sales. They are redeemable up to twelve months after purchase. They can be redeemed against any valid bid in the saleroom, commission bid, telephone or online bid. Gift vouchers cannot be used to purchase gift vouchers. Any unused balance will be redeemed as store credit. If the amount is less than £10, it will be refunded onto the purchasing card, or cash given. If the purchase amount is more than the voucher, the balance must be paid by cash or credit or debit card. No refund is given if the gift voucher is not redeemed within a certain period. If the gift voucher is not redeemed within the twelve months, the gift voucher is void and no refund can be claimed. High Road Auctions is not responsible if a gift voucher is lost, stolen, destroyed or used without permission. Regular terms and conditions still apply.
Cancellation and refund of Gift Vouchers and Restoration products
Please note you are entitled to cancel an order in you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products. If you wish to cancel an order after the order had already been despatched, we will refund the original purchase price excluding delivery charges, provided that you have notified us in writing no longer than 7 working days after the day you receive the Products, and than you have taken reasonable care of the Products and not used them.
if you would like to arrange shipping please contact are accounts department and they will help you out.