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Terms & Conditions
PAYMENT AND BIDDER AGREEMENT
PAYMENT IS REQUIRED WITHIN 3 DAYS OF WINNING BID
FREE DOMESTIC SHIPPING
Domestic shipping is free
$0 to $5,000 = Ground
$5,001 to $10,000 = 3 Day
$10,001 to $25,000 = 2nd Day
$25,001 up = Next Day
Discount for future auction credit and Expedited shipping when paid by bank wire
FOR INTERNATIONAL SHIPPING:
An additional fee will be attached for all items that are being shipped internationally.
We accept bank wire transfers, Visa, MasterCard, Discover, Amex, PayPal (from United States, Canada, and Great Britain addresses only), personal or company check, certified check, and money order. International invoices over $25,000 require a wire transfer, as do the sale and certain other high value items at our discretion. For items purchased online, you will be emailed an invoice within 24 hours after the auction. This email provides a link that allows you to pay immediately and securely online. It is your responsibility to contact Federal Assets Auctioneers at (805) 309-2217 extension #1 or email Federal Assets Auctioneers at [email protected] if you are unable to pay through our online check-out system. If paying by check, money order, or cashier's check, Federal Assets Auctioneers reserves the right to hold all purchases until the check has cleared to the satisfaction of Federal Assets Auctioneers and its bank. If paying by credit card, the billing and shipping address must be the same. If we are prevented by fire, theft, or any other reason whatsoever from delivering any property to the purchaser, our liability shall be limited to the sum actually paid, by the purchaser for such property.
For all items there is a Buyer's Premium of 19.75%.
All sales are final. There are no returns or refunds. In certain situations, if an exception is made, a RMA must be issued to return an item. In the event of a return, the Buyer's Premium will not be refunded. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. In the event of a cancelation, a 19.75% cancellation charge will be issued to the winning bidder.
Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met.
Federal Assets Auctioneers utilizes Retail Replacement Value Appraisals, which are the most common. These types of evaluations are written for insurance needs. This would be the cost to replace the jewelry, with an item of equal quality and kind, considered to be the current market price or the replacement value. This type of appraisal is done to protect you in the event of damage or loss of a valuable item. Our appraisals are conducted by and independent 3rd Party appraisal firm that utilizes Certified GIA Gemologists. Appraisals should be used for verification of gemstone and/or metal weight, size and grade only, not actual value. Appraisal value should be considered for insurance purposes only, not actual value, as price varies greatly from retail locations throughout the world. Items should not be purchased with the expectation to resell for appraisal price or for profit.
It is Federal Assets Auctioneers decision to refuse any bid, advance the bidding in any manner, withdraw a Lot, determine a successful bidder, continue the bidding to cancel a sale and reoffer and resell an item in dispute, is conclusive, absolute and final.
Some of the lots in this sale are offered subject to a reserve. The reserve is a confidential minimum price, below which the lot will not be sold agreed upon by the consignor and Federal Assets Auctioneers. In most cases, the reserve will be set below the estimated range, but in no case will it exceed the estimates listed.
California sales tax applies to all California residents. If you possess a Sellers Permit, please tell our Customer Service Department and email a copy so we can adjust the sales tax accordingly.
Please email us at [email protected] with any specific questions.
All payments for lots won are due Immediately upon receiving your invoice. If you do not receive an invoice via email or you are unable to pay through our online check-out system it is your responsibility to contact us at (866) 392-6229 extension #1, or email us at [email protected]