SOFE DESIGN AUCTIONS TERMS AND CONDITIONS OF SALE:
The terms and conditions of auction purchases ("Sale") are outlined here
and are applicable to any and all sales made through SOFE DESIGN AUCTIONS ("Auctioneer"). This includes sales completed in person, online, or absentee/phone bid. All sales will be completed at the discretion of the Auctioneer, and the Auctioneer reserves the right to cancel any sales and deny future transactions with any customer ("Buyer") if these terms are not met. All merchandise brought to sale by Auctioneer has been consigned by independent owners ("Consignor"), some items have confidential reserve.
NO EXCHANGE, NO RETURNS, NO TRANSFERS, NO CANCELLING BIDS PLACED ON LINE.
No warranty, all items AS IS AND WHERE IS.
ALL SALES ARE FINAL:
SOFE DESIGN AUCTIONS, its agents and employees, and the consignors do not warrant any lot to be merchantable, or to be suited for any purchase, and they do not assume any risk, liability or responsibility for any persons as to authenticity, genuineness, culture, source, origin, attribution, period, purpose or measurements of any lot. Any condition statement is given as a courtesy to a client, it is only an opinion and should not be treated as a statement of fact. SOFE DESIGN AUCTIONS shall have no responsibility for any error or omission. The absence of a condition statement does not imply that the lot is in perfect condition or completely free from wear and tear, imperfections or the effects of aging.
BEFORE THE AUCTION SALE
All buyers are strongly advised to inspect all items review all images before auction as all items are sold "AS IS", "WHERE IS". Although Auctioneer makes every effort to express accurate descriptions and commentary given to Buyers online, in Auctioneer's catalog, marketing material or verbal interactions, Auctioneer makes no guarantee or warranty of any kind with respect to the physical condition, size, quality, rarity, medium and materials, age, authenticity, provenance, culture, source, or historic significance of any goods. Employees, consignors, or any other representative of SOFE DESIGN AUCTIONS are not authorized to provide written or verbal guarantees. Buyers must depend on their own review of the merchandise.
Absentee and Phone bids are accepted at the Auctioneer's discretion. Buyers registering for phone or absentee bids must do so before 5 p.m. the day prior to the auction. All phone or absentee bids must be submitted in writing a signed agreement of the terms by Buyer via fax, email, or online submission to Auctioneer to be accepted. ALL NEW BIDDERS WILL BE REQUIRED TO PAY A SECURITY DEPOSIT via credit card. Absentee and Phone BIDS Requests Forms without completed and signed credit card information WILL NOT BE ACCEPTED. Auctioneer will not be held responsible if unable to reach buyers wishing to bid by phone. Auctioneer shall not be held responsible or liable for absentee or phone bids that are missed or otherwise not executed. Cancellation of any phone or absentee bids must be submitted in writing and executed at least twenty-four (24) hours prior to the start of the auction. Submission in writing via fax, or email will be the only guarantee methods of cancellation acceptance. Online Bids are accepted at the Auctioneer's discretion through sofedesignauctions.com, Invaluable.com, AuctionZip.com, Liveauctioneers.com. All buyers who register to bid online are subject to approval by Auctioneers before registration is approved and must submit a signed agreement of the terms. Only those who submit for registration (24) hours prior to auction date will be guaranteed consideration for registration. All those submitting less than 24 hours before the start of an auction are only approved based on the discretion of the Auctioneer. The Buyer is responsible for all bids made on their on-line accounts. All bids received will be final. All bids via phone, fax, email, or in person are final and binding regardless of Buyer's input errors. Auctioneer also does not accept liability for technology, website or internet failure, or unforeseen circumstances that may influence the execution of bids.
The contact information provided by the purchaser must be accurate and true. The Auctioneer reserves the right to request a deposit of up to $10,000 to be provided before bidding and will be used against any and all purchases made at this auction.
ALL NEW BIDDERS WITH LIMITED BIDDING HISTORY, OR OPEN DISPUTES WILL BE ASKED FOR A SECURITY DEPOSIT.
All bidders who do not contact us to arrange payment 3 business days after the auction may have their credit card charged without notice. All credit card charges are final and may not be disputed. Disputing credit card charges will put buyers in violation of this agreement and will subject them to legal fees. This agreement supersedes any agreement customers may have with their bank or any other financial institution, including but not limited to credit card companies. Any items returned without prior written authorization will be considered abandoned and will become the property of SOFE DESIGN AUCTIONS, LLC.
Auctioneer and it's employees shall not be held liable for any damages or injury to person or property sustained as a result from handling merchandise including, but not limited to lifting, moving, loading, or packaging of merchandise before or after the sale.
DURING THE AUCTION SALE
The Auctioneer is acting as agent only to the sale of merchandise and is not responsible for any actions of Consignors. Some items are subject to a confidential reserve unless otherwise stated. Auctioneer reserves the right to withdraw any lots from the sale and to deny buyer's participation during a sale for any reason. Auctioneer reserves the right to reject any bid or bar any person from the Auctioneer's premises or on-line bidding. Upon the occurrence of a dispute during or after a sale, Auctioneer's decision will be final. All information regarding merchandise is subject to clarification, changes or disclaimer at the time the item is being auctioned and will be sold based on Auctioneer's verbal or written information at time of the Sale. All bids via phone, fax, email, or in person are final and binding regardless of Buyer's input errors. Auctioneer also does not accept liability for technology, website or internet failure, or unforeseen circumstances that may influence the execution of bids.
AFTER AUCTION SALE
PAYMENT
Full payment includes hammer price, 25% buyer's premium and all applicable
taxes, VISA, Mastercard (4% merchant processing fee) or bank wire processing fees (25 USD).
All sales are final regardless of method of bidding or payment options.
Auctioneer DOES NOT accept PayPal. If you have a card on file with LiveAuctioneers.com, it will be automatically charged 72 hours after you receive your invoice.
Auctioneer may, at their discretion, hold merchandise until check or wired funds clear bank account. If payment is not received within ten (10) business days of the sale, Auctioneer reserves the right to cancel sale and resell merchandise at a public or private sale. Failure to provide payment will result in revoking the Buyer's right to participate in future sales with Auctioneer.
Payment options and terms for each type of auction participation is outline below.
FLOOR BIDS: All purchases are subject to a 20% buyer's premium, State Tax.
Full payment must be made the day of the sale. Accepted methods of payment are cash, approved check, or Visa, MasterCard(4% merchant processing fee) Credit Cards limit is 5000 USD per transaction. Checks must be drawn on a U.S. bank, and must have the same address as Bidder's Driver License. At Auctioneer's discretion, a money order, cashier's check or bank wire may be required. Failure to provide payment will result in revoking the Buyer's right to participate in future sales with Auctioneer.
ABSENTEE AND PHONE BIDS: 500 USD (US BIDDERS)- 1000 USD (INTERNATIONAL BIDDERS) security deposit is required.
All purchases are subject to a 20% buyer's premium plus sales tax.
Full payment must be made within five (5) business days of sale. Payment terms are check, money order, cashier's check or bank wire transfer(25 USD fee), VISA, Mastercard (4% merchant processing fee) Credit Cards limit is 5000 USD per transaction. At Auctioneer's discretion, a money order, cashier's check or bank wire (25 USD fee) may be required. Failure to provide payment will result in revoking the Buyer's right to participate in future sales with Auctioneer.
All on-line purchases are subject to a 25% Buyer's Premium, Sales Tax.
Full payment must be made within two (2) business days of sale. For payment, if you have a card on file with LiveAuctioneers.com, it will be automatically charged 72 hours after you receive your invoice. Payment terms are AUCTION MOBILITY payment platform, credit card processing service (merchant processing fee 4%), cash, check, money order, cashier's check or bank wire transfer (processing fee 25USD), VISA, Mastercard (4% merchant processing fee).
All successful online Buyers will receive an emailed invoice within (24-72) hours of the end of a sale. If the Buyer does not receive notification within (72) hours, Buyer remains responsible for all items purchased and retains the responsibility of providing payment. For payment, if you have a card on file with LiveAuctioneers.com, it will be automatically charged 72 hours after you receive your invoice. If Buyer fails to provide cleared funds within two (2) business days of the sale, they will receive a negative feedback report associated with their Invaluable, , profile and will not be permitted to registration for future sales. All bidders who do not contact us to arrange payment within two (2) business days after the auction may have their credit card charged for the full invoice including all fees without notice. All credit card charges are final and may not be disputed. Disputing credit card charges will put buyers in violation of this agreement and will subject them to legal fees, punitive damages, etc.
SHIPPING: SOFE AUCTIONS ARE PLEASED TO OFFER IN-HOUSE PACKAGING AND SHIPPING SERVICES within the USA of small, medium, semi-large, non-fragile items.
PACKAGING ONLY SERVICE: Starts at 25USD and up depending on a particular item. After paying for your items please call us at 469-268-1177, or email us at
[email protected] to request a shipping quote. We will be shipping your items FULLY insured using The UPS services, unless you decline insurance in writing. We don't ship via USPS as we find their services slow and unreliable. SOFE won't ship items in glass frames. SOFE won't ship LARGE PAINTINGS.
************Local buyers should schedule a pick up by emailing or calling us ( 24 Hours notice is required to prepare your items) and come prepared to pack and load their purchases to their satisfaction. Walk-in pick-ups will not be accepted.
SOFE Design Auctions shall not be held liable for damage or any other issues that occurs after an item leaves our facility. We are not affiliated with any third-party shippers, and we receive no compensation for shipping referrals. We provide a list of reputable shippers as a courtesy ONLY, and will not be held liable for any damages, loss, delays, or quotes, or any other issues. All arrangements are between buyers and shippers.
Third-Party shipping agents are listed below.
The UPS Store # 3064, Contact Person - Britt Roberts
Shipper phone number: 972-669-9500
Email:
[email protected]
Navis Pack & Ship, Contact Person - Marc Oxford
Shipper phone number: 972-870-1212
Email:
[email protected]
The UPS Store, #3734, Contact Person - Brad Scales
Shipper phone number: 972-335-3491
Email:
[email protected]
*******FOR THIRD PARTY SHIPPERS PICK-UPS ONLY******* You, the buyer MUST complete and sign the 'Shipping Release Authorization Form' available on-line on our website at sofedesignauctions.com,
or by following the link below:
https://sofedesignauctions.com/shipping.php
WE WILL NOT RELEASE YOUR ITEM/S WITHOUT YOUR WRITTEN AUTHORIZATION. ONCE YOUR AUTHORIZATION IS RECEIVED YOUR ITEMS WILL BE RELEASED TO THE SHIPPER OF YOUR CHOICE.
Purchased property must be collected within 30 days following the auction. Property not collected within 30 days of the close of the auction will be subject to a storage fee of 5.00 USD per item per day. Items will not be released to the bidder until late storage fees are paid in full. Minimum fee will be 100USD.
Property not collected within 60 days of the close of the auction will be considered abandoned and any monies paid to SOFE DESIGN AUCTIONS by the purchaser will be considered liquidated damages.
Endangered Species. Certain property sold at auction such as Huanghuali, Huali, ivory, rhinoceros horn, tortoise shell, coral or whalebone, irrespective of age or value, may require a certificate or license before exportation and additional certificates or licenses upon importation to another country. SOFE DESIGN AUCTIONS suggests that buyers check on their government import requirements before placing a bid. Please note that the ability to obtain an export certification or license does not ensure the ability to get an import certification or license in another country, and vice versa. It is the purchaser's responsibility to obtain any export or import certificates and/or licenses as well as any other required documentation. In the case of denial of any export or import license or of delay in the obtaining of such licenses, the purchaser is still responsible for making on-time payment of the total purchase price for the lot. Although licenses can be obtained to export some types of endangered species, other types of endangered species may not be exported at all, and other types may not be resold in the United States. Please check with third party shippers if you are uncertain about whether a lot is subject to these export/import certificate and license requirements, or any other restrictions on exportation. Please also note that it is the purchaser's own responsibility to identify and obtain any necessary export, import, firearm, endangered species or other permit for the lot. Any notices in the sale catalog reflect SOFE DESIGN AUCTIONS reasonable opinion at the time of catalog and are for bidder's general guidance only. SOFE DESIGN AUCTIONS makes no representations or warranties as to whether any lot is, or is not subject to export or import restrictions.
SALE of SPECIFIC and/or RESTRICTED GOODS
No Guarantee of Authenticity for ALL Jewelry and Jade: Due to the fact that jade can be bleached and dyed among other techniques, SOFE DESIGN AUCTIONS CANNOT GUARANTEE the authenticity of the COLOR, AGE, or QUALITY of any jade items sold. All Jewelry and Jade will be sold" AS-IS", without any warranties. All sales are final NO RETURNS will be accepted. Judgment of such qualities is the sole discretion of the Buyer. No Guarantee of Authenticity for Paintings: SOFE DESIGN AUCTIONS CANNOT GUARANTEE any aspect of the Paintings sold including authenticity, origin, age, quality, medium or provenance.
Endangered Species and CITES Permits: SOFE DESIGN AUCTIONS adheres to the Texas and Federal laws pertaining to the sale of items containing endangered or protected species, and WILL NOT ACCEPT LIABILITY of items that may include any material such as ivory, rhinoceros horn, tortoise shell, coral, endangered woods, and whalebone. In the event an item is found to contain any amount of these products, it is the SOLE RESPONSIBILITY OF THE BUYER to perform their due diligence and acknowledge any laws and regulations that apply to purchasing, importation and exportation laws. Bidders' Discretion is advised.
